Legal

Privacy Policy

Last updated: April 2, 2024

This privacy notice for HomeBridge to Health Private Limited ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at homebridgeto.health or engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at care@homebridgeto.health.

Summary of key points

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process sensitive personal information? We may process sensitive personal information, including health data, when necessary with your consent or as otherwise permitted by applicable law.

Do we receive information from third parties? We may receive limited information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information? We process information to provide, improve, and administer our Services, communicate with you, support security and fraud prevention, and comply with law. We process it only when we have a valid legal reason to do so.

When and with whom do we share personal information? We may share information in specific situations and with specific third parties described in this notice.

How do we keep your information safe? We use organizational and technical measures to protect your personal information, though no electronic transmission or storage technology can be guaranteed to be completely secure.

What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information. You can exercise these rights by contacting us.

1. What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our services, participate in activities on the Services, or otherwise contact us. The information depends on the context of your interactions and may include:

  • Email address
  • Postal address
  • Name
  • Phone number
  • Contact preferences
  • Contact or authentication data

Sensitive information. When necessary, with your consent or as otherwise permitted by applicable law, we may process health data.

Application data. If you use our applications, we may collect information you choose to provide or give us permission to access, such as push notifications. You can turn off push notifications in your device settings. This information is primarily needed to maintain application security and operation, troubleshoot issues, and support internal analytics and reporting.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

Information collected from other sources

In short: We may collect limited data from public databases, marketing partners, and other outside sources.

To enhance our ability to provide relevant marketing, offers, and services and update our records, we may obtain information about you from public databases, joint marketing partners, affiliate programs, data providers, and other third parties. This information may include mailing addresses, job titles, email addresses, phone numbers, intent or user behavior data, IP addresses, social media profiles and URLs, and custom profiles for targeted advertising and event promotion.

2. How do we process your information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, support security and fraud prevention, and comply with law. We may also process it for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries and offer support. We may process your information to respond to your inquiries and solve potential issues you might have with the requested service.

3. When and with whom do we share your personal information?

In short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situation:

  • Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. How long do we keep your information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your information for longer than 1 year.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible, for example because it has been stored in backup archives, we will securely store it and isolate it from further processing until deletion is possible.

5. How do we keep your information safe?

In short: We aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the personal information we process. However, despite our safeguards and efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise that unauthorized third parties will not defeat our security and improperly collect, access, steal, or modify your information. We will do our best to protect it, but transmission to and from our Services is at your own risk. You should only access the Services within a secure environment.

6. What are your privacy rights?

In short: You may review, change, or terminate your account at any time.

Withdrawing your consent: If we rely on your consent to process personal information, you have the right to withdraw that consent at any time. You can do so by contacting us using the details in the section “How can you contact us about this notice?”

Withdrawing consent will not affect the lawfulness of processing before its withdrawal or, when applicable law allows, processing conducted in reliance on lawful grounds other than consent.

If you have questions or comments about your privacy rights, email us at care@homebridgeto.health.

7. Controls for do-not-track features

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow, we will inform you in a revised version of this privacy notice.

8. Do we make updates to this notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last updated” date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice or directly sending you a notification. We encourage you to review this privacy notice frequently to stay informed about how we protect your information.

9. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at care@homebridgeto.health or contact us by post at:

HomeBridge to Health Private Limited
39, No 1, Rajeshwari Apts, 1st Cross Street,
Alwarpet, Chennai, Tamil Nadu 600018
India

10. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at care@homebridgeto.health.